Flower Fountain – Getting Started

Discover your brand-new Catit Flower Fountain thanks to these tips and tricks

Some cats get a little too curious when they first see their new Flower Fountain and use their paws to swat at the streams, so be aware that your floor could get a little wet during those first few days.

IMPORTANT: What to do first?

Before assembling the Flower Fountain, please make sure to prepare the following components:

– disassemble and rinse the pump.

– vigorously shake and tap the dry filter on a hard surface to prevent the granules inside from clumping together.
– thoroughly rinse the filter to prevent black sediment from leaking into your fountain.
– submerge the filter in a bucket of water and press on the cotton mesh so the air can escape. This will prevent the filter from floating

Don’t forget to read the manual that was included with your cat fountain or download the instruction manual here.

How do I (dis)assemble my Flower Fountain?

Read the instruction manual that was included with your cat fountain or download the instruction manual here.

How do I remove the flower bud?

First, take the flower out of the fountain and hold it upside down. At the bottom of the flower are 3 small, yellow rims. Use a pen or screwdriver to push these rims inwards. Finally, pull the yellow flower bud upwards to remove it.


How do I clean the Flower Fountain?

Watch the video above for cleaning instructions.
All components can be washed with warm water, using a soft sponge and dishwashing soap. Never use aggressive detergents or an abrasive sponge. Please clean the top parts of the Flower Fountain regularly to prevent chalk from settling on the fountain.

How do I clean the Flower Fountain pump?

The pump should be removed from the fountain and disassembled for cleaning on a biweekly basis. For instructions, watch the video above. Rinse each part separately with water before reassembling.

Why is there black sediment in my fountain?

The black sediment is active carbon that leaked from the filter. The black discharge can be prevented by rinsing the filter thoroughly under the tap for several minutes before placing it inside the Flower Fountain.

Which replacement filters do I need?

The Flower Fountain should be used with the Triple Action Filters, which are sold in packs of 2,
packs of 5 and packs of 12.

The Catit Flower Fountain can be used with the following accessories:

Use the Catit Fountain Cleaning Set for maintenance. The hard bristle brush has a small tip for accessing small areas while the flower-shaped cleaning sponge has various textures for optimal cleaning.

Combine the Catit Flower Fountain with the Catit Placemats to keep your floor or countertop nice and dry.

The information I’m looking for is not on this page. What do I do now?

Visit the Flower Fountain troubleshooting page, or contact our customer service.